Monthly performance information – December 2006

Report: 13a
Date: 25 January 2007

This note has combined performance information, showing both ‘hard’ crime figures and information regarding the experiences and perceptions of Londoners and MPS customers, which will be made available to members as required.

Prepared for the MPA Full Authority Meeting: April-December 2006 compared to April-December 2005

					Sanction Detections
	Apr-Dec 2006	Apr-Dec 2005	Difference	% Change	Apr-Dec 2006	Apr-Dec 2005
Total Notifiable Offences	696,342	748,205	-51,863	-6.9%	20.8%	17.1%
BCS Comparator Crime	406,835	433,687	-26,852	-6.2%	13.5%	10.7%
Burglary Dwelling	44,544	47,991	-3,447	-7.2%	20.5%	16.2%
Robbery	34,386	33,550	+836	+2.5%	13.7%	12.1%
Business crime [1]	88,581	100,222	-11,641	-11.6%	25.9%	23.2%
Motor Vehicle Crime	98,968	102,110	-3,142	-3.1%	6.7%	6.2%
Gun Enabled Crime	2,563	3,049	-486	-15.9%	19.2%	18.9%
Trident Gun Crime	179	213	-34	-16.0%	19.6%	21.6%
Homicide	129	131	-2	-1.5%	80.6%	93.9%
Road Fatalities	178	170	+8	+4.7%	N/A	N/A
Violent Crime	183,853	194,024	-10,171	-5.2%	26.3%	22.4%
Hate Crime
Domestic Violence	43,132	46,333	-3,201	-6.9%	36.6%	26.2%
Racist Crime	7,892	8,948	-1,056	-11.8%	30.3%	22.0%
Homophobic Crime	954	1,037	-83	-8.0%	27.3%	20.6%

Headlines from crime statistics

Total notifiable offences are down 6.9%
BCS comparator crime is down 6.2%, against an MPS 6.3% reduction target
Residential burglary is down 7.2%
Robbery has increased by 2.5%
Motor vehicle crime has decreased by 3.1%
Gun enabled crime has fallen by 15.9%, against an MPS 4% reduction target
Homicides are down (129 to date) from the same time last year (131) [2]
Domestic Violence has fallen by 6.9%
Racist crime has fallen by 11.8%
Homophobic crime is down by 83 offences, or 8.0%
The TNO Sanction detection rate for the 2006/07 year to date stands at 20.8%; the MPS has a 20% target.
Sanction detection rates are up for each of the three hate crime categories, by at least 7 percentage points.

Public Satisfaction Information

A significant change is highlighted in green (improvement) or red (deterioration)

British Crime Survey

	12 months to June 2006	12 months to June 2005	Percentage Point Change*
Satisfaction with local policing (SPI)	54%	51%	+3 [green]
Fear of crime (burglary)	17%	20%	-3 [green]
Fear of crime (car crime)	17%	21%	-4 [green]
Fear of crime (violence)	27%	28%	-1
Perception (anti-social behaviour)	24%	30%	-6 [green]
Perception (drugs)	31%	34%	-3 [green]

Public Attitude Survey

	2006/07 Q1 & Q2	2005/06	2004/05	Change latest vs. 2005/06
Confidence in policing (local)	56%	58%	52%	-2 [red]
Confidence in policing (London)	61%	64%	54%	-3 [red]
Satisfaction with policing (local)	60%	63%	54%	-3 [red]
Importance of knowing a local police officer	79%	88%	77%	-9 [red]
Feeling informed about local police activity	45%	45%	34%	0
Community relations between police and public very / fairly good	58%	71%	63%	-13 [red]

Crime Victim Survey

Satisfaction with…	2006/07 Q1 & Q2	2005/06	2004/05	Change latest vs. 05/06
Overall service received (SPI)	80%	79%	68%	+1 [green]
…making contact (SPI)	85%	86%	82%	-1
…action taken (SPI)	75%	77%	64%	-2 [red]
…being kept informed (SPI)	58%	59%	48%	-1 [red]
…treatment by staff (SPI)	92%	92%	86%	0
Overall service received (victims of racist incidents) (SPI)	61%	73%	59%	-12 [red]
White victims overall	81%	80%	70%	0
BME victims overall	74%	73%	63%
Gap (SPI)	7%	7%	7%

Anti Social Behaviour Survey

Satisfaction with…	2006/07 Q1 & Q2
Overall service received	67%
…making contact	91%
…action taken	63%
…being kept informed	43%
…treatment by staff	86%
White victims overall	67%
BME victims overall	67%
Gap	0%

*Only two quarters of data are available for this survey.

Key messages from the surveys

The Home Office Police Performance Assessment Framework requires the MPS to collect standard feedback from a group of crime victims, road traffic victims and those contacting the MPS about incidents such as abandoned vehicles, public disturbances and noise nuisance.

Crime Victim Satisfaction Survey

The overall level of satisfaction with total service remains steady, currently on average at 80%
However, overall service received by victims of racist incidents is much lower, currently on average at 61%
The gap between white and BME victims overall satisfaction with the service remains steady, currently a gap of 7%.

Anti Social Behaviour Satisfaction Survey

(NB: this is a new survey and so we only have data for 2006/07. We will be undertaking a programme of analysis to get a better understanding of the drivers of public satisfaction with the police service for anti-social behaviour.)

The overall level of satisfaction with total service received is currently at 67%.
The level of satisfaction with total service is lower than that of crime victims (above). The driver for total service for anti-social behaviour appears to be the satisfaction with action taken.
There is no gap between white and BME reporters of anti-social behaviour.

Public Attitudes Survey

All the questions in the table are showing declines in comparison to 2005/06 (whole financial year), with one exception.
Three of them though show quite slight declines.
Aside from one question, the other items have higher levels of satisfaction than they did in 2004/05.
One possible reason may be that the figures for 2005/06 were unusually high because of the public's appreciation of the police response to the 7/7 bombings.
It is worth exploring why the proportion of people who feel that relations between the community and the police are good, has declined.

Safer Neighbourhoods Survey

The 2006/07 safer neighbourhood survey has been completed but the results are still being analysed. It is important to bear in mind that the purpose of the survey is not to measure performance. Rather, the survey is a tool for the MPS to understand how the safer neighbourhood programme works on a local level. Therefore the MPS is undertaking further research to fully understand what the data is telling us so that it can be taken into account in future planning.

Please note: A ‘surveys explained’ document has been produced to complement this information.